Required || Citrix Support Engineer || Vernon Hills, IL || USC / GC

Dear Partner

Hope you are doing great!!

Please go through the requirement and let me know if you have any consultant for the same position.

Please do share me your hotlist also at Arpit@tresourceinc.com

Citrix Support Engineer

Vernon Hills, IL

6+ Months

 USC / GC

3 -5 years of experience with more emphasis on the length of 5 years, seasoned with core experience (XenApps, Zen Desktop (would like beyond introduction level of Zen Desktop

Experience with 2003, 2008 etc OS Microsoft, 2012 is great.

Citrix core products – Mediframe, XenApp, Zen Desktop, Zen Server, Older versions and have progressed through them.

• Provide (Level 3) support for exiting Citrix systems involving XenApp and XenDesktop.

• Support & Experience with XenServer and Systems Hosted in a Virtual environment

• Support for Large Global deployments with XenApp and XenDesktop

• Provide design support for application processing requirements.

• Adept with large Citrix installations and deployments systems

• Provide technical support in engineered systems

• Manage activities of internal/external resources within the group or service delivery area.

• Support end-to-end Citrix connectivity.

Key Responsibilities

• Day-to-day technical and administrative support for XenApp 6.5 and XenDesktop 5.6 & 7.6 environments. (Level 2&3 )

• Handle high severity Citrix issues involving Regional and Global access.

• Manage daily work load through Remedy Ticketing system.

• Adhere to, and work within the confines of IT policies, standards and procedures.

• Develop, gather and measure relevant productivity and capacity metrics. (on Demand)

• Determine/manage priorities, timelines and schedules.

• Interact regularly with Team members & Customers to understand their business while anticipating their IT requirements.

• Support Service deliverables and develop improvement plans as needed.

• Support Global operational teams with all Citrix related issues.

• Support and Facilitate strategic global Infrastructure/Services initiatives.

• Strong cross-functional communications and interpersonal skills.

• Participate in periodic on-call Rotation

Successful Candidate will be required to submit to a National background Check and Drug Screen once confirmed for the Project

Thanks and Regards,

Arpit Arora | Sr.Technical Recruiter

Technology Resource Group Inc.

3736 Hillsdale Court Santa Clara, CA 95051

Office:408-709-1760 Ext : 961, Cell: 408-502-5132

Gtalk: Arpittechwire | Fax: 408-884-2409

Arpit@tresourceinc.com | www.tresourceinc.com